How to use Vet Connect
1. Book an appointment
Visit
our website, register your pet and describe your
pet’s symptoms.
Choose a time that suits you.
Choose a time that suits you.
2. Consult with a vet via video call
Get advice from an experienced Vet through a
video call. You’ll get a reminder by email
shortly before the video call starts.
3. Get the journal to your email
The consultation journal with all of the details
of your pet’s situation, along with the vet’s
recommendations will be sent to your email once
the consultation is complete.
In what situations can I use Vet Connect?
No Question is Too Big or Small
Health and Wellness
From small accidents to major illnesses, get
expert advice on what your next steps should be.
Diet and Nutrition
Make sure your pet is getting all the correct
nutrients they need in their diet through a
personalized consultation.
General Questions
For any question in the book, our vets will
have an answer and be ready to ease your mind.
Behavior
You know your pet best! If their behavior has
changed, ask our vets what they think.
Health and Wellness
From small accidents to major illnesses,
get expert advice on what your next steps
should be.
Behavior
You know your pet best! If their behavior
has changed, ask our vets what they think.
Diet and Nutrition
Make sure your pet is getting all the
correct nutrients they need in their diet
through a personalized consultation.
General Questions
For any question in the book, our vets
will have an answer and be ready to ease
your mind.
What Customers Are Saying
“I loved this service and I seriously think that
it would be very helpful for saving time. The
vet friendliness and PawPots' understanding of
dogs in general was very straightforward -
That's what I loved most: "Do or don't full
stop."
Bushra
“The idea is helpful and not time consuming, so
it is more comfortable all around.”
Aline C.
“This service gave me enough time to focus on
questions and get insightful feedback, putting
my pet's well-being first.”
Ghassan G.
“I appreciated the convenience of being able to
have a virtual call and not physically go into
the vet, especially when the condition is not
serious.”
Joelle N.
Our Expert Vet Team
PawPots is all about giving back the love and making sure our furry friends are well taken care of. Our team of vets are licensed experts that are ready to give you tips, advice, and suggestions on any issue you might be facing with your pet.
Frequently Asked Questions
The Vet Connect is PawPots’ pet telehealth service. It connects customers with our team of trusted vet pals, which consists of certified veterinarians and veterinary technicians for dogs and cats.
Our licensed veterinarians can answer a variety of questions through our online platform. These inquiries range from behavioral advice to illnesses, wellness concerns and nutrition consultations.
The Vet Connect team can help you understand the urgency of your pet's situation and advise you when an in-person consultation or emergency care is required.
If your pet is experiencing life-threatening symptoms, take them to the nearest veterinary clinic right away.
To begin, click the "Vet Connect" button in our navigation bar to schedule a video call with one of our vets. Video Calls are scheduled in advance, so you can choose the best date and time for you. Same-day appointments are usually available, but you can schedule a video call up to 1 month in advance. All video appointments last 20 minutes. You'll be able to see and speak with the veterinarian or veterinary technician, as well as show your pet on camera.
Currently, Vet Connect is free for all PawPots customers.
To know when the vets are available for an appointment, simply head over to our vet connect page and look through the available time slots marked in green.
Vet Connect veterinarians are unable to prescribe medication for your pet over the video call. On the other hand, they can suggest a non-prescription medication if your pet has a simple case that does not require an in-person medical exam.
Our team of vets specializes in Cats and Dogs.
Vet Connect is not a replacement for your local veterinarian, and in some cases, physical vet care is required. Vet Connect is available for everything else. You'll save time by not having to travel and wait for your physical appointment, and your pet would also prevent the stress of a clinic visit.
For more information or help, you can get in touch on
+961 71 664 992 / +971 50 729 7630
or email us at pawcare@pawpots.com